In an ideal world we would all get along. Worklife would be smooth, conversations would be easy, decisions would be agreeable to all parties, and workplace culture would be brilliant.

 

However, reality shows that if you work with others, sooner or later you will have disagreements; decisions will be made that leave someone feeling aggrieved, battlelines will be drawn, and relationships will be damaged. Inevitably, the need for conflict resolution will arise.

 

You may need to mediate a dispute between two members of your department, or between two departments. You may find yourself angered by something a colleague reportedly said about you in a meeting. Maybe you will need to engage in conflict resolution with a client over a missed deadline.

 

In organizations, conflict is inevitable, and good conflict management tools are essential.

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We have the expertise, qualifications, and AMDRAS (formerly NMAS) accreditation to help. With a background in coaching, mentoring, and psychology, backed up with formal accreditation in conflict resolution, we are able to bring people together, help all parties to discover the underlying basis of the conflict, and help you to devise plans and processes to move forward.